Video Transcript

00:00:00:16 – 00:00:21:02

In this video, we’re going to walk you through the steps that we’ll take together as we build your GetNetSet website. Before we begin, we want to define the two different roles that clients typically assume when going through this process. You can either take an active role where you have a vision for your website and want to direct us until we get there,

00:00:21:13 – 00:00:44:21

or you can take a passive role where you’re not really sure which direction to go with your website and want us to lead the way. Just to be clear, one of these is not better than the other, and some people will fall somewhere in between. But deciding the role that you’d like to play in this process will help both you and our team better understand how we can fulfill our respective roles.

00:00:45:04 – 00:01:07:06

With that in mind, let’s go over each step in a little bit of detail. The first step is to learn about the services we offer. It’s important to get an overview of the different features offered with each plan so you can choose the right one for your needs. You can find our plans and an extensive list of their features if you go to our website at GetNetSet.com.

00:01:07:23 – 00:01:33:00

Then just click on the pricing and features tab in the main menu. While you’re there, you’ll also want to get an idea of the many different designs that we have to offer by visiting our sample designs page, which you can find a link to up here in the main menu as well. Lastly, you may want to check out our FAQs page, which could provide answers to some preliminary questions that you might have.

00:01:34:09 – 00:02:10:24

If you have any questions that aren’t answered by our website, please feel free to give us a call at 877-207-4646 or send us an email to support@getnetset.com and we’ll be happy to help out. Once you’re ready to get started, you’ll need to give us a call at that same number, 877-207-4646. We have you call so that we can gather all of the information we need to set up your account and billing subscription within our system.

00:02:11:15 – 00:02:43:11

Here are the main pieces of information we’ll ask you for so you can have them prepared when you call. Your first name and last name, your business name, your telephone number, and your email address. After we set up your account, we’ll continue on and set up the subscription you want to sign up for. In this step, we’ll need your billing information such as your credit card and billing address. We’ll also need to know the services that you want to sign up for, and we’ll need to know the payment plan that you want to go with–

00:02:43:20 – 00:03:02:12

so whether you want to pay monthly or yearly. After you finish signing up, we’ll send you a link to your client profile, which is simply a form that gathers the information we need to start building your website. While we’re still on the phone with you, we can walk you through filling out the form if you would like us to and have the time.

00:03:02:26 – 00:03:28:02

It’s not imperative that you fill everything out on this form. The main things we need to get the website up and running are your basic company information, like your phone number, email address and the address of your business location (if you have an office that customers can visit), the design number for the template that you want to use for your website, and the services that your business offers.

00:03:28:13 – 00:03:52:09

We have a list of services that you can use and we can customize them to your specific needs. After we receive your client profile, it will take us 2 to 5 business days to complete the build of your website. We can quote you a more accurate timeframe at the time when you place your order. We want to emphasize that this initial build of your website should be thought of as a first draft.

00:03:52:24 – 00:04:10:19

After we finish putting your website together, we’ll send you a preview of it. At this stage, we’re expecting to receive a list of changes you would like, and we’ll make them right away and get back to you as soon as we’re done. Just to give you an idea, here is a list of some things that you might ask us to change.

00:04:11:18 – 00:04:42:19

The images on your website, the text on your website, or the colors. Here are some of the main pages that you might want us to change the content for. The homepage– a lot of people will want to customize the homepage, adding a few things to make it their own. The Services page– a lot of people will want to add or remove services that we’ve put on the website by default or even create some of their own and have us add them to the page.

00:04:43:20 – 00:05:05:21

The profile page– on the profile page, a lot of people will put their staff profiles along with an image and a bio for each person. A couple of other things you might want us to do are add your payment processor to the Make a Payment page, or make sure the forms are redirecting submissions to the right email address.

00:05:07:03 – 00:05:26:21

We can go through several iterations of changes until you feel like you’re ready to go live with your website. You can also make unlimited changes every month after we go live as well. The next step is to publish your website and make it live on the Internet. We will do this by connecting your domain name to your website.

00:05:27:10 – 00:05:50:04

In order to complete the step, we will log into your domain name’s registrar and configure the DNS settings to make the connection. If you have more than one domain name that you would like to use with your website, we can configure all of them to point to your website at this time. After your website is up and running, we can help you set up any additional services that you might need.

00:05:50:25 – 00:06:13:02

If you have one of our website plans that includes a client portal, or if you have a client portal of your own, we can help you set that up at this time. We can also help you set up an email address that uses your domain name if you don’t already have one set up. And those are the seven steps that you’ll go through when setting up a website with GetNetSet.

00:06:14:00 – 00:06:30:28

If you have any questions at all about this process, please don’t hesitate to reach out to us at support@getnetset.com or give us a call at 877-207-4646.